What better way to review an Ice House Wedding than to hear it from those who’ve been here. Here's just a flavour..
"This is a big thank you to you and all of your staff at The Ice House and especially those in the background who are very seldom seen but are vital cogs in the workings of the hotel. Since the wedding on 9 October 2015 I have a made contact with most of the guests who stayed at The Ice House and I can say that everybody was impressed and delighted with all aspects of the hotel including:-
The Reception, general and domestic staff with the way they spoke and dealt with the guests. The food especially the wedding meal was excellent. In fact most saying the wedding meal was the best they had had on such an occasion. Thanks to the Chef and their staff together with those waiting on. The delivery of the meal was excellent.
The Hotel and the facilities available were excellent and fully appreciated by all. All the rooms were excellent with the River views.
The Chill Spa and Treatment rooms seemed to be enjoyed by many of the wedding party.The bar staff who were very jovial and accommodating until the very late hours.
I would certainly recommend the hotel for anyone wanting to stay in Ballina and especially for any event such as a wedding." John and Eileen Sidebottom, October 2015
"Jason, Niall and all the team at The Ice House that helped us have a wonderful day last Friday. The sun shone all day, the food was great, thanks Anthony, you all played your part in making it a wonderful day which we will always remember. We are already looking forward to coming back next year to celebrate our anniversary! And a special of thanks to Elaine in the Spa who did a marvellous job with the all the ladies." Alaine & Bill Peach
"We're just about settled by in to Sydney life now and so we wanted to send you an email to thank so much yourself and all the staff in the Icehouse for making our wedding everything we wished for. The attention to detail was really appreciated and we had an absoultely fantastic few days. Wishing you all the best for the future." Emma & Jimmy
“To all at the Ice-House...What can I say. Myself and a group of ladies stayed with you on Friday 7th Sat 8th Feb last to celebrate my sisters wedding-to be! It was a hen with a difference!! From the moment we arrived (To the complimentary glass of bubbles) we were made feel most welcome. A special mention to Vivian who went above and beyond her role, to attend to every small detail (and a few large ones also)...which resulted in a fantastic weekend had by all.
The highlights, to name but a few were as follows: the excellent standard of service at breakfast both mornings. The exquisite dinner on Friday, the lovely comfy parlour in which we enjoyed a few tipples- you even permitted us to bring our own bubbles to add to the merriment! The staff and treatments (thank-you Sharon) in the spa were wonderful and even the night porter had a lovely welcome for us when we arrived back in the early hours of sat/sun morning!!" Diane Kellett
"One word – AMAZING!
You were all so fantastic, thank you so much. Hopefully see you soon." From Ian & Claire Rutherford
"We have just returned from a family wedding in the Ice House. What can I say...superb!
The food was a delight and the quality and attention to detail was a credit to all involved. Little touches like cookies with a hand written note were a delightful touch. One family with children told us their children’s names were on the cookies...how’s that for personal touches! There was such a lovely feeling in the room that only because it was a family wedding we would have spent all our time there. We were sorry we had to leave and are really looking forward to our return visit as soon as possible. Congrats and well done to all involved. It’s a credit to you all."
"Thank you so much for making our wedding so special and unique. It was everything we wanted it to be and that was mainly down to yourself, Dara and all the staff at the hotel. Our guests were blown away by the hotel and in particular by the friendly staff and amazing service. I have put up a supplier recommendation on Weddings Online. We really love the Ice House and will definitely be back down before our 1st wedding anniversary. Best wishes and thanks again for all your help and I hope you have continued success in the Ice House." Susan
"Myself and my new husband recently got married and chose the Ice House for our reception. I just wanted to leave a little note to say just how delighted we were with everything. From start to finish Claire and Dara made the preparations as easy as possible for us. We loved the little touches, like the personalised cookies and dressing gowns for the children, the rose petals on our bed and the champagne and strawberries. We were made to feel so special all day. All of our guests were gushing about how helpful and friendly all the staff were and how fab the food was. No one could believe that the 100+ meals were all cooked to perfection. I can't say enough good things about The Ice House. Thank you all very much- it will definitely be a day we will never forget."